ELLIS FAAS®. ELLIS®. HUMAN COLOURS®. TESTED ON SUPERMODELS®

 

COPYRIGHTS

This website is expressly owned and operated by ELLIS FAAS COSMETICS B.V. Unless otherwise noted, the design and content featured on ellisfaas.com - including logos, pay-offs (such as Human Colours and Only Tested On Supermodels), navigational buttons and images, artwork, graphics, photography, text, and the like- are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by ELLIS FAAS COSMETICS B.V. This site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our site and the site as a whole are intended solely for your personal, noncommercial use. Any use of our Website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of ELLIS FAAS COSMETICS B.V. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from ellisfaas.com. You may, however, download or electronically copy and print any of the page contents displayed on the site, and even forward certain pages of this site to a friend via email; but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you. Hard copies of ellisfaas.com must include the copyright notice displayed on every Web page.

ONLINE PRIVACY POLICY

Online Information Gathering
At ellisfaas.com, we respect your concerns about privacy. The following policies are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. As we continue to develop our Website and take advantage of technologies to improve the services we provide, our policies will continue to evolve. We therefore encourage you to refer to this policy on an ongoing basis to stay abreast of our most current privacy policy practices. Currently, ellisfaas.com gathers online customer information to improve the content of our Website, to enhance your online shopping experience and for marketing and promotional purposes. We collect information from you in two primary ways: when you register to purchase and when you register for email (please see below for details concerning each). There are also incidental instances in which we would need to gather relevant information from you, including requesting a catalog.

Registering for a Purchase
The information you provide upon registering to purchase includes general facts necessary for us to complete your order - your name, mailing address, shipping addresses, email address, and credit card number. Your credit card number is privileged information and will at no time be shared with a third party. Your online account information is stored and maintained in a secure location separate from this Website.

Registering for Email
The information you provide upon registering for email consists only of your name and email address. We will use this information to respond to your submissions and may share your email address with the affiliates of ELLIS FAAS COSMETICS B.V. and other organizations which may be of interest to you.
To register for email from ellisfaas.com, visit our signup page.
To unsubscribe from ELLIS FAAS news, visit our unsubscribe page.

Submissions
Although we will make every effort to respond quickly to applicable email messages, ELLIS FAAS COSMETICS B.V. is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding ellisfaas.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this Website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through ellisfaas.com shall become and remain the property of ELLIS FAAS COSMETICS B.V. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. Should you have any questions concerning a submission, please contact us.

DISCLAIMERS
Technical issues
Given the unpredictability of technology and the online environment, ELLIS FAAS COSMETICS B.V. does not warrant that the function or operation of this Website will be uninterrupted or error - free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this Website, you must assume full responsibility for any costs associated with servicing of equipment used in connection with the use of our site. As a visitor to and a user of this Website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. ELLIS FAAS COSMETICS B.V. shall not be liable for damages of any kind related to your use of or inability to access this site.

Product display
Please understand that we have made every effort to display the products featured on ellisfaas.com as accurately as possible. However, the colours we use - as well as the display and colour capabilities of your particular computer monitor - will greatly affect the colours you actually see on the screen. ELLIS FAAS COSMETICS B.V. cannot be held responsible for the limitations of your monitor and cannot guarantee that your monitor's display of any colour, texture, or detail of actual merchandise will be accurate.

Product availability
At ellisfaas.com, we go out of our way to ensure that products presented herein are available for purchase. Goods purchased through our webshop, will be send within 48 hours with the Dutch TNT Post. The orders from our webshop that we receive on Friday, Saturday and Sunday, will be shipped on the following Monday. A notification email will be send the same day as the shipment. Some products shown on this Website may not be available through retail stores at which ELLIS FAAS products are sold.

Website errors
We endeavor to present the most recent, most accurate and most reliable information on our Website at all times. However, there may be occasions when some of the information featured on ellisfaas.com may contain incomplete data, typographical errors or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. But please be aware that we present our content (as is) and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

Site changes
Our goal is to keep this Website fresh and exciting, so that you'll want to come back often. We're constantly refreshing ellisfaas.com - adding merchandise as new items as they are added to our line. We create timely editorial to replace content that becomes out-dated or out-of-season, move and expand portions of the site in an effort to bring you more, and will continue to increase our services to you as technologies improve. Please understand that we cannot guarantee something you saw on a previous visit to ellisfaas.com will still be present on our Website when you visit again. We reserve the right to make changes to this Website without prior notice. Should you be unable to locate some particular article of content or piece of merchandise that caught your attention on a previous visit to our site, please contact us and we'll make every effort to fulfill your requests whenever possible.

ONLINE SECURITY POLICY
Encrypted Transmissions
At ellisfaas.com, we utilize the industry's highest standard of data encryptions, and positive identification technology to ensure that your online shopping experience is safe and secure. Security measures are triggered automatically with your order. Your order will be submitted only if your computer and our server are communicating in a secure mode. Security measures are employed throughout our Website, wherever you've been asked to submit information. We employ the industry's most stringent security technology to encrypt sensitive information, including your contact information and credit card number. In order to securely proceed through the purchase process, we require you to use the latest version of Netscape Communicator or Microsoft Internet Explorer. Please review our Privacy Policy to find out exactly how your personal information is handled.

Positive Identification
Before your personal information is transmitted to us (whether you're requesting a catalog or making a purchase, for example), your browser will make a positive identification that communication is being conducted with ellisfaas.com. Your browser will notify you prior to the transmission of sensitive information if the connection looks suspicious. Only upon authentication of a secure connection to ellisfaas.com will your order be processed online. This authentication by your browser takes place after you select "Purchase" and before your order is actually submitted.

Follow-up measures
Once your order is transmitted to ellisfaas.com, your encrypted information is automatically transferred via a secure connection to a secure server that is not accessible to anyone online. Your order is then processed internally; no one but our order processors will have access to your information.

Concerns?
When it comes to making your ellisfaas.com experience one you can feel confident about, we are ever vigilant. Should you have any concerns about security that are not answered here, please contact us and we'll do all we can to put your mind at ease.

RETURN POLICY
Each shipment includes instructions for returning merchandise. For a full refund, items can be returned up to ten days after receipt of the goods. To return or exchange merchandise, please enclose your receipt (noting on the front side the reason for your return and the action you wish taken), and ship your package pre-paid and insured. Should you have any questions concerning a return, please contact us.
Please ship the item(s) to:
ELLIS FAAS Cosmetics BV
Attn: Returns/Exchanges Dept.
PO Box 15593 / Herengracht 453
1001 NB Amsterdam / 1017 BS Amsterdam
the Netherlands
Please note: Only items purchased on www.ellisfaas.com may be accepted for a return or exchange. We will not refund or exchange any items purchased at a store location.
Only items purchased are refunded. Shipping and handling costs will not be refunded.

COMMENTS
We have taken great measures to ensure that your visit to the Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about the Site's privacy practices, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .